Ordering Your Server

What you need before deploying

Ordering a new AI agent server takes a few clicks. Before you begin, make sure you have:

• A OneClickClaw account. Sign in at oneclickclaw.io using Google Sign-In. See Creating Your Account if you have not done this yet.
• A card, only for a paid plan. The 7-day free trial needs no card. If you pick a paid plan, you pay by card through Stripe.
• A name for your server. Something descriptive like "Customer Support Bot" or "Community Agent", up to 60 characters. It is for your reference only.

Step 1: Pick your agent and start

On your empty dashboard, press Start free OpenClaw trial or Start free Hermes trial. The next page, "Start your 7-day free trial", asks for one thing: a name for your server in Name Your Server. The name appears only in your dashboard, and you can rename the server later. Press the start button below it and the build begins. No card is needed.

To pay from day one, press Or pick a paid plan instead (if you already used your free trial, the dashboard shows Deploy Now). This opens the order page, which has two steps, described below. These two buttons order an OpenClaw server. To order a paid Hermes Agent server, start from the plan buttons on the Hermes Agent page.

Step 2: Choose your plan (paid path)

The first step of the order page is Choose Your Plan. You see three plan cards side by side, each showing the monthly price, server specifications, and a brief description of who the plan is best for.

Click the plan you want, then press Continue. If you are not sure, start with Starter. You can upgrade later from your server page at any time, and the upgrade takes effect at once. For a detailed comparison of all tiers, see Choosing a Plan.

You also choose between monthly and annual billing on this screen. Annual billing saves up to 20% compared to monthly.

Step 3: Review, name your server and pay

The second step, Review & Deploy, shows your order. Type a name in Name Your Server (up to 60 characters) and add a coupon code if you have one. Then press Proceed to Payment. A secure Stripe payment page opens with your order summary and a card form. Enter your card details and confirm. Payment is by card only.

Stripe handles all payment processing. We never see or store your card details. Once payment is confirmed, you are automatically redirected back to OneClickClaw and the build begins.

Step 4: Watch the build

Whether you started a trial or paid, you land on the build page. Your dedicated server is being created, configured, and secured in the background, and the page shows each step live:

Each step shows a spinner while in progress, a green checkmark when complete, and a gray circle when waiting. An OpenClaw build takes about 25 minutes and a Hermes Agent build five to seven minutes. You can stay on the page and watch, or close the tab: the build goes on, and we email you the moment your server is ready. The email's button opens your agent.

On a Hermes Agent build, the page also shows a card, "While you wait: choose the AI behind your agent". Pick your ChatGPT plan, SuperGrok or X Premium+, Nous Portal, your MiniMax plan, your own API key, or "I will decide later". If you picked a subscription and keep the tab open, its sign-in opens by itself when the server is ready.

When the build is done, press Open Your Agent (OpenClaw) or Open my agent (Hermes Agent). OpenClaw asks for your AI model on its first screen (see Set Up Your Agent Inside OpenClaw). For a detailed explanation of what happens at each build step, see What Happens During Provisioning.

If deployment fails

Deployment failures are rare, but they can happen due to temporary infrastructure issues. Here is what happens and what to do:

• Check your dashboard. Look at the status of your server on the Overview page. If it shows "Provisioning", the build is still running. An OpenClaw build can run past 25 minutes on a slow server, so give it more time.
• We build again by ourselves. If a build fails, our system starts a new one on its own, and the build page shows "Rebuilding". If it still cannot finish, the page shows "With our team": a person from our team takes over.
• Retry or contact support. If the build page shows an error, press Retry Deployment to check the build again, or press Contact Support. We can see the exact step where the build stopped.